Support
Contact StudyKit
Quick answer
Email [email protected] for support, feedback, or a correction. Include the tool name, the browser and operating system, the steps you took, and what happened so the message can be acted on.
Have a question, a correction, or a tool issue? Send a message and include enough detail for us to reproduce the problem.
Please include the tool name, the browser and operating system, the steps you took, and a description of what happened. Do not include passwords, payment details, or sensitive documents.
Before you write
- Check that the issue still occurs after refreshing the page.
- Try a short sample that does not contain personal or confidential information.
- Include the exact tool URL in your message.
For privacy questions, see the Privacy Policy. For usage rules, see the Terms.
Common questions
How do I report a bug?
Email [email protected] with the tool name, the browser and operating system, the steps you took, and what you expected to happen. A short sample that contains no personal data helps reproduce the problem.
Can I suggest a tool or a correction?
Yes. Send the suggestion or the correction to the same address, with the page URL and a source where one exists. Corrections to a guide are checked against the official body that decides the question.
What should I not send by email?
Do not send passwords, payment details, or sensitive personal documents. For a tool that uploads a file, the page says so before you start, and the upload is deleted when the job ends.